1Application of the terms
These terms apply to the services provided by Altion, Nik Senekovič s.p.: AI workshops and training, AI process audits, AI transformation (AIOS), custom solutions, maintenance, and design and web. If a quote or contract differs from these terms, the quote or contract prevails.
2Quote and agreement
The scope of work, results, deadlines and price are set out in the quote or contract. We deliver custom solutions at a fixed price per project, agreed in advance. Maintenance is optional and agreed separately. The engagement is concluded when the client confirms the quote in writing or signs the contract.
3Payments and third-party costs
Payments are set out in the quote or contract. Unless expressly agreed otherwise, the client covers third-party costs, such as AI model usage, software subscriptions and hosting. We are not liable for service interruptions or price changes by these providers.
4Technology and tools
AI technology and third-party services change quickly. We therefore reserve the right to use a different tool or method to achieve the agreed result. The result takes priority, not any single tool.
5Data and access
How a solution works depends on the data and access the client provides. We are not liable for errors caused by inaccurate or incomplete client data.
6Intellectual property
Existing code, core logic, frameworks and methods we use in our work remain our property. After full payment, the client receives the right to use the solution built for it in its business, to the extent set out in the quote or contract.
7Limitations of artificial intelligence
AI outputs are probabilistic and may contain errors. That is why we build human review of important steps into our solutions. The client is responsible for the final check of outputs it uses in its business.
8Confidentiality
Both parties protect the confidential information they exchange while working together, such as business plans, technical solutions and data. At the client’s request, we also sign a separate non-disclosure agreement.
9Personal data
We process personal data in line with our privacy policy. When we process personal data in a solution on a client’s behalf, we conclude a data processing agreement.
10Limitation of liability
To the fullest extent permitted by Slovenian law, our total liability is limited to the amount the client paid in the three months before the event giving rise to the claim. We are not liable for indirect damage or lost profit.
11Duration and termination
The duration of the engagement and the conditions for termination are set out in the contract. If the contract does not cover this, either party may end the engagement with 30 days’ written notice.
12Law and disputes
These terms and individual contracts are governed by the law of the Republic of Slovenia. We first try to resolve disputes through discussion. If that fails, the court in Maribor has jurisdiction.
13Changes to the terms
We may update these terms. Concluded contracts are governed by the terms in force when they were concluded, unless the parties agree otherwise.